California CareForce takes seriously our responsibility to our volunteers, staff, and patients to put into place safety procedures to our clinic services. These changes may impact an individual’s ability to receive care. While our clinic flow and requirements may look different during this time, we assure you we will continue to provide quality healthcare to as many people as possible, while also practicing new and necessary safety procedures.

NOTE: If you have symptoms of any respiratory infection (e.g., cough, runny nose, fever), you must not attend a California CareForce clinic, and must take appropriate preventive actions (e.g., wear a facemask while in the presence of others).

COVID-19 safety procedures will include the following: 

All patients will undergo COVID-19 screening (questionnaire and temperature check) upon entering the clinic. Patients with symptoms of any respiratory infection (e.g., cough, runny nose, fever) will not enter the clinic and will be referred within the county for follow-up care. 

All persons entering the clinic are required to always wear a California CareForce-specified face covering (N95) except while receiving dental treatment and/or medical examination (California CareForce will provide N95 masks for all patients receiving services).

Other safety procedures like social distancing, distancing between services, and outside patient waiting will also be set in place.

Bring a list of the medications you are currently taking. Be sure to take any medication on your normal medication schedule.  Please ensure you bring any blood pressure medication that has been prescribed for you.

Please bring food and beverages. Because of the demand for our services, you may wait several hours. Therefore, we recommend you bring breakfast or lunch, snacks, and plenty of water. Once inside the clinic venue, there will be designated waiting areas with seats.

Do not bring food or beverages that will adversely impact your blood sugar level or your blood pressure. High blood sugar or high blood pressure levels may prevent you from receiving treatment at the clinic. 

Please bring a folding chair for each person in the family to sit on while they are waiting in the parking lot. We also suggest bringing reading materials or other forms of portable entertainment for adults. Toys for small children are highly recommended.

Anyone who brings alcohol, illegal drugs, or firearms to a clinic will be denied service and asked to leave.

California CareForce is not responsible for lost or stolen items, so please don’t bring anything too valuable!

Wristbands are no longer distributed the day before clinic service. 

Clinic services will be on a first come, first serve basis on the day of service as capacity allows. The clinic will open at 7:00 am.  The parking lot opens at 5:30 am. No one is allowed on to the property until the parking lot opens at 5:30 am. 

There will be multiple lines outside the main clinic gate: a veteran’s line, dental, vision and medical line. Then, you will be directed into the clinic (inside the gate) based on the service you wish to receive and available space.  

Once inside the gate, following COVID-19 screening, patients will line up based on the service they wish to receive. There will be six lines:  Vision, Medical, and Dental. Patients will enter the clinic area throughout the day from each line as capacity allows.

NOTE: Most of the patient waiting will be outside of the clinic area. 

Veterans who have their DD-214, VA card or military ID or California driver’s license/ID cards that have the military designation, there will be a separate line for veterans only. You will be given priority to the entrance of the clinic. Please arrive by 11:00 am to be admitted to the clinic that day.

Yes. Children under 18 years of age must be accompanied by a parent or legal guardian throughout the process of them receiving services.

Our policy is to provide only one dental or vision service per patient per day to meet as much demand for them as possible. Most patients can receive a medical and dental service or medical and vision service in the same day. You are more than welcome to return the following day after you have received care the first day you visit the clinic to receive a second service. 

Yes. Please look for the “Veterans Line Starts Here” sign when you arrive on the day you wish to receive services. Veterans receive priority entrance into the clinic. Veterans do not get to cut to the front of the line. Services begin at 7:00 AM on each clinic day. You must arrive by 11:00 am to receive service. Indicate that you are a veteran and bring a copy of your DD-214 or military, reserve or VA ID card or California driver’s license/ID card that has the military designation. Service is not limited to those with an honorable discharge status.

Active members and veterans of the U.S Army, Navy, Marine Corps, Air Force, Coast Guard, National Guard, Reserve, and their families will receive this service.

Veterans Resources:

The below link is a community effort that summarizes the care available to veterans and how to navigate the VA, federal programs, and private insurance. It also provides information for special cases, such as disabled veterans, those without insurance and other support organizations.

https://www.byteme.com/community/resources/article/veterans-dental-resources/ 

No. California CareForce does not have any restrictions on our services based on insurance, income, employment, age, residency, or immigration status.

However, due to the COVID-19 pandemic, additional safety procedures have been put into place. Therefore, if you have symptoms of any respiratory infection (e.g., cough, runny nose, fever), you must not attend a California CareForce clinic, and must take appropriate preventive actions (e.g., wear a facemask while in the presence of others).

All patients will undergo a COVID-19 screening (questionnaire and temperature check) upon entering the clinic. Patients with symptoms of any respiratory infection (e.g., cough, runny nose, fever), will not enter the clinic and will be referred within the county for follow-up care. 

All patients are required to wear a California CareForce-specified face covering (N95) at all times except while receiving dental treatment and/or medical examination (California CareForce will provide N95 masks for all patients receiving services).

Other safety procedures like social distancing, distancing between services, and outside patient waiting will also be set in place.

No. We will not check your insurance and having insurance does not make you ineligible to receive our services.

No. We do not require photo ID.

You will be provided a wristband to be identified as a patient that is returning for care based on the doctor or dentist’s instructions.  You will be given instructions when you receive the returning wristband which line to stand in when you return the next day for services.

Dental screenings, x-rays, cleanings, fillings, and extractions. Some clinics offer stay plates and crowns. Due to the short timeframe and high demand, dental patients are limited to one dental service (cleaning, filling/s, OR extraction/s). Our providers will assess your needs and come up with the best treatment plan. 

Deep cleanings, root canals, crowns, bridges, and dentures.

If you are currently prescribed a blood thinner and believe you may need an extraction, contact your physician prior to the clinic for instructions on how to manage, if necessary, your blood thinner. If you are regularly tested, please bring your most recent INR test result.

Complete dilated eye exams, glaucoma testing, diabetic retinopathy screening and free prescription eyeglasses made on-site*

*The complexity of your prescription may prevent us from making you a pair of prescription eyeglasses on-site. We do have an arrangement with a glasses fabricator to manufacture glasses for such prescriptions off-site though. This will require your glasses being mailed to you following the clinic.

Bring your current vision prescription (within one year) to avoid the wait for an eye exam at California CareForce clinics. Please be aware that we may not be able to make glasses for everybody each day due to the high volume of patients. If eyeglasses are the ONLY service you intend to receive on a given day, please inform the California CareForce line volunteer that you only need eyeglasses made. Please arrive early in the day, so our Vision Lab can start making your eyeglasses first thing in the morning. Eyeglasses take at least one hour to complete and finish.

Physical screenings, general exams, and chiropractic care.